RateHawk, a web-based B2B platform for reserving accommodations, air tickets, and transfers, has earned recognition on the inaugural TDM Journey Commerce Excellence Awards 2024 – Center East. The platform was named the On-line Journey Company (OTA) of the Yr – United Arab Emirates class for enhancements and improvements within the B2B reserving know-how sector.
RateHawk gives some of the in depth resort inventories out there, consisting of greater than 2.6 million lodging worldwide, consolidated from over 260 suppliers, OTAs, and vacation spot administration firms, in addition to over 100,000 immediately contracted properties. The platform supplies a full vary of journey providers, together with flights from over 400 airways, transfers in 150 international locations, automobile leases, and different travel-related providers.
The TDM Journey Commerce Excellence Awards 2024 – Center East chosen RateHawk as a winner for its in depth resort provide, user-friendly interface, and seamless consumer expertise, which have pushed record-breaking gross sales and speedy scalability.
“Previously 12 months, RateHawk has skilled vital development of 32% in its lodging provide and a 60% year-on-year improve within the variety of companions, bringing the entire to over 80,000 in 120 international locations. The platform could be very nicely obtained within the Center East and is utilized by over 5,600 companions within the GCC area. Our web reserving worth additionally doubled, while the variety of bookings elevated by 85%. Now we have bold plans and intention to additional develop our presence within the MENA area to supply native journey professionals with superior technological instruments,” commented Regional Director, Center East, Serkan Ozbay.
Amongst the brand new options launched by the corporate inside the final 12 months is the upgraded Choice Software, which permits brokers to save lots of time in compiling complete resort picks for shoppers. It incorporates a devoted template that simplifies the method of including a spread of resort rooms and charges immediately from the resort’s web site, tremendously helping journey professionals in organising their work. Practically 60% of RateHawk’s brokers use this instrument repeatedly.
The corporate gives numerous cost choices, together with financial institution transfers, debit or bank cards, credit score traces, or digital funds through a cost hyperlink despatched to shoppers. In response to buyer suggestions, RateHawk launched new tech-driven cost strategies in 2024—Open Banking and PayPal, together with their BNPL instrument—all of which have simplified and accelerated the cost course of.
To assist journey brokers make extra knowledgeable resort suggestions to their shoppers, RateHawk has launched neurolinguistic generative synthetic intelligence instruments to allow the interpretation of the in depth assortment of opinions into all languages supported by the platform. This offers journey brokers entry to an enormous base of shared experiences, overcoming language boundaries.
One other key service extremely regarded by journey professionals, together with these within the MENA area, is Pre-Test, which verifies every lodging reserving with the resort prematurely, giving journey brokers better management over their reservations. This proactive strategy helps minimise the chance of incidents at check-in, decreasing stress for journey brokers.
“We’re honoured to be chosen because the On-line Journey Company of the Yr in our home area. This recognition motivates us to proceed serving to journey companies adapt to digital transformation and improve the effectivity of their companies,” added Serkan Ozbay.
The distinguished TDM Journey Commerce Excellence Awards 2024 – Center East places a highlight on main firms within the journey sector which have paved the best way for distinctive experiences, with a renewed deal with security and sustainability amidst the quickly altering business.
About RateHawk
RateHawk is an modern B2B reserving platform developed by the Dubai-based firm Rising Journey Group, providing accommodations, flight tickets, transfers, automobile leases, and different travel-related providers.
RateHawk supplies its companions with one of the best costs for any sort of journey service in any location.
RateHawk gives its shoppers 2.6 million accommodations and different lodging sorts from over 100,000 properties contracted immediately and 260 wholesalers, flight tickets from over 400 airways, and transfers in over 150 international locations.
The TDM Journey Commerce Excellence Awards 2024 – Center East is offered by Journey Each day Media. To view the complete listing of winners, click on here. For extra particulars, please contact Jane Patiag at +(65) 3158 1386 ext. 217 or [email protected].